SHIPPING


  • All orders are processed and shipped within 2-5 business days (typically 2 or 3 days, but during high order volume periods can take a bit longer).

  • All orders within the U.S. are shipped via USPS.

  • All international orders are shipped via USPS First Class International. Shipping times may vary. To arrange for faster Priority International or Priority Express International shipping, please contact us at hello@sweetlukamo.com.

  • Although we do our best to pack and ship your orders, sometimes international packages can go missing. USPS First Class International does not insure missing packages. If you'd like to upgrade your shipping to USPS Priority International for added coverage, we'd be happy to set that up.


RETURNS + EXCHANGES


  • Please contact us via email before returning any item.

  • Returns and exchanges can be made only within 14 days of receipt.

  • Only unused/unworn items with original tags may be returned.

  • For returns, we will issue a refund minus shipping costs and a 10% restocking fee.

  • To arrange an exchange for another size or item, please contact us for availability. There is no restocking fee on an exchange.

  • If you receive an incorrect item that was not what you ordered, we will gladly exchange the item and will be responsible for shipping charges.